Gillette: Making Our Own Products Look Bad

FlexBallIt is called the ProGlide FlexBall and it is Gillette’s latest razor innovation. As always they have a huge marketing and advertising campaign to launch the new razor. They are even getting some praise for the business model they are using and how it such a departure from their norm. However after reading the article and seeing some of the commercials for Gillette’s new razor something bothered me and it is something that always bothers me when Gillette advertises a new product. They always rip on their own preexisting product to make the new one look better.

I understand that comparison ads are a regular strategy used by many companies, but typically these are done comparing Company A’s new product to Company B’s new product to make A’s look better. Gillette, however, likes to compare their new product to their old product and make their old product look bad. They did it with Sensor vs Mach 3, Mach 3 vs Fusion, Fusion vs ProGlide and as the video below shows, ProGlide vs ProGlide Flexball.

 

Gillette does make a great product, I should know I use the Fusion, but are they going to tell me that all other companies make such inferior products that they have to use their own products vs each other to get the point across? Gillette does have innovative products, even their older models stand up over time, so why bash these older products just to make sales with the new ones? As long as I have worked in marketing, I never thought about being negative towards one of my own products and I still don’t agree with this strategy. Gillette obviously doesn’t have a problem with it and I am sure when their next great innovation comes out The FlexBall will find itself on the other side of the comparison.

Author: Gary Balakoff

Applebee’s Instagram: Power to the Foodies

#FantographerUser generated and influencer content is a great resources for advertising and Applebee’s is taking this strategy to the next level with their Instagram account. Starting in July and lasting for 12 months, they are turning over the account to their diners. User must go to a microsite to give permissions and ok the privacy policy stuff, after that anything posted with #Applebees or #Fantographer (the campaigns title) will get posted on their Instagram. Applebee’s even brands your post with a nice boarder to tie it into the campaign.

I like this idea for multiple reasons… It is easy for users, Instagram’s popularity, simple to manage and explain… but the real reason I like it is that is utilizes user generated content for the campaign. User generated content is becoming more popular in advertising but it is still a relatively untapped resource for companies and brands. Why do I like user or influencer generated content so much?

  • It shows you care about your customers and what they have to say
  • You are engaging with your consumers/audience
  • It creates authenticity and honesty in your advertising
  • Work of mouth: More likely to share content because they created it
  • An emotional connection, people get excited to see their posts used
  • Creates a level of transparency for the company
  • People love to talk about themselves and share pics
  • It is free or relatively low cost content

iPhoneI could probably go on, but I think you get the idea. User generated content can be a great tool for advertising. Sure there can be some negatives to using this type of content, issues like having to monitor very closely to avoid negative or inappropriate content, what if no one shares content for the campaign, technical issues, etc. However those companies that look past these issues and take a chance on their audience can create a campaign that has a bigger impact than several traditional campaigns put together.

So if you don’t mind taking a chance and have faith in your consumers, reach out to them and see what they can do. Who knows they just might surprise you and help create one of your most powerful advertising campaigns?

Author: Gary Balakoff

This is SportsCenter

SportsCenter

A couple of weeks ago ESPN had a special called the Top 50 This is SportsCenter commercials hosted by actor Jason Sudeikis. They started this campaign back in 1997 to highlight their flagship program, SportsCenter. For a campaign to last 16 years, it must to be a good one. It seems like most campaigns will last a few months, maybe a year and then it is on to a new one to keep things fresh. ESPN has done something right with the This is SportsCenter campaign and after watching the countdown I decided to discuss why I think it is such a good campaign and why it has held up.

SportsCenter Countdown

They Keep it Simple/Know who they are: ESPN is all about sports and SportsCenter gives the latest scores and highlights for the sports world, so what do the commercials deal with… sports. The campaign doesn’t try and get fancy or cute. They even use current players, coaches, sports personalities and mascots in the commercials. ESPN is in the business of sports and that is what their commercials are about.

Humor: The commercials are funny and some of them are really funny. I can’t think of one that hasn’t made me laugh. As long as they keep coming up with funny jokes and scenarios, the commercials will continue to be entertaining and memorable. Think about the commercials that you remember, chances are some of them are funny ones.

Make fun of themselves: ESPN and the SportsCenter anchors are not afraid of poking a little fun at themselves. Whether it is making fun of how ESPN only covers the Yankees and the Red Sox or certain quirks an anchor has, they don’t hold back.  Some of the commercials have even dealt with how easy it is to be a SportsCenter anchor.

Not afraid to be edgy: ESPN comes off as a pretty straight forward and conservative company.  With these commercials though, they aren’t afraid to get a little edgy.  There is The Swim Suit Calendar with the anchors doing a photo-shoot in swim suits (even Linda Cohn), The Bed Wetter with Scott Van Pelt getting the nickname Bed Wetter and the Locker Room with Dan Patrick and Trey Wingo in towels doing interviews about how the show went. As a whole ESPN stays pretty conservative, but going outside that with these commercials adds to their entertainment level.

Stay relevant: Sports stories are changing all the time. One day a player or team is in the spotlight and the next day they are old news. The commercials stay up to date and feature current people and stories of the sports world. This keeps things fresh and relevant and from feeling overplayed.

thisisSC

As a huge sports fan I am frequently watching ESPN and have seen just about all of the commercials. It was nice getting to see some of my favorites in this countdown.  I thought about listing my favorites, but there were just too many. If you want to check out the commercials visit ESPN’s YouTube page HERE. It is not often we see a campaign last for 16 years, but if you can do what they have and find that right combination, I say stick with it as long as you can.

Author: Gary Balakoff

Top 3 AT&T It’s Not Complicated kids commercials

One of the better campaigns out right now is AT&T’s It’s Not Complicated kids campaign. They are some of my favorite commercials running at this time. I love the off-the-cuff feel and how the kids seem to drive the conversations. Yes, I have read articles talking about how the commercials are not completely adlib and that there is a basic scripted idea. However the articles also mentioned that the directors will let the kids talk and see where it goes, a film everything and see what there is in the end approach. Obviously the kids steal the show, but the actor (Beck Bennett) is just as funny and delivers the right amount of lines to enhance the comedic level without overshadowing the kid’s performances.

Since I enjoy this campaign so much I thought I would rank my top 3.

Honorable Mentions: Dizzy (here) and Nicky Flash (here)

These two crack me up, but just weren’t funny enough to make my top 3.  They were good enough that I had to at least mention them, so feel free to click the links and view them.

Number 3: More

The girl’s rambling about why someone would want more seems to go nowhere, but strangely enough I feel like I can follow her thinking.  This sediment is backed up by Beck’s nicely placed line “I follow you”.

 

Number 2: Werewolf

The little girl’s statement about becoming a werewolf is so random. She goes on and on about becoming a werewolf as an example for why it is better to be fast. The rambling in this spot actually does go nowhere, but is funny enough that I don’t really care. My favorite part being when she makes the growling noise and then translates it. Beck delivers a perfectly timed and confused sounding “what?” that wraps it up nicely.

 

and Number 1: Tree House

The disco comment is funny but the little boy’s delivery when he is talking about the T.V. is amazing and such a representation of how kids communicate (trust me I have a 3 year old boy of my own). That boy steals the show.  Not to mention that he is talking about putting a flat screen in a tree house, which is funny enough.  This commercial makes me laugh every time I see it, even when I looked up the clip for this post.

 

If you are interested, there is a short behind the scenes video on the making of these commercials HERE.

Author: Gary Balakoff

Taco Bell, Star Wars and Luke Skywalker

luke_xwing

As a huge fan of Star Wars and Taco Bell’s Dorito Loco Tacos, I would like to use Luke Skywalker blowing up the Death Star to highlight what I like about how Taco Bell handled the launch of the Cool Ranch version of the Loco Taco.

When Taco Bell launched the Doritos Loco Taco (can’t believe it took so long for someone to figure that amazing combination out) it was an instant success.  In fact it became the fastest selling Taco Bell item of all time (source). Personally, I think they are delicious and contributed to those sales figures. It wasn’t long after the release of the Nacho Cheese flavored taco that chatter for a Cool-Ranch flavored one started.  Talk of a Cool Ranch Loco Taco seemed to be everywhere, friends, co-workers, social media, radio and TV. I kept hearing people say, if Taco Bell was making a Nacho Cheese one, it only makes sense to have a Cool Ranch one. However, there was no announcement or release of a Cool Ranch taco and Taco Bell was sitting tight with just the nacho cheese one.

x-wings

This brings me to Star Wars, Episode IV: A New Hope (because we all know the original trilogy is all that matters, but that is a completely different post). The strategy Taco Bell chose to go with is much like the strategy Luke Skywalker employed to destroy the Death Star in the movie. At the end of the movie Luke is part a squadron of fighter pilots that must hit a specific target to destroy the evil empire’s massive starship, the Death Star. Luke is able to get himself within striking distance of the target and is moving in to take the shot. As he does so Darth Vader (the enemy) starts chasing him. Now Luke has a fairly clear shot, although from some distance, but chooses to get closer and closer to have a better shot, even with Darth Vader closing in on him. Despite the pressure of Darth Vader about to shoot him down, Luke stays his course and gets in position for the perfect shot… BOOM, destroying the Death Star and saving the day.

Taco Bell, much like Luke waited, even with all the pressure to release a Cool Ranch Loco Taco, for the best possible moment.  Think about it, the Nacho Cheese flavored taco was breaking sales records and a Cool Ranch flavored one would have just added to those sales, but that would have given Taco Bell only one wave of excitement, with the flavors running parallel.  Instead Taco Bell waited and waited, even with all the demand, till the right time when the hype was calming down for the Nacho Cheese flavor. Then, with a very strategic launch, started a brand new wave of excitement with the Cool Ranch flavor. This may not have been easy, but by taking the same approach as Luke Skywalker and waiting for that perfect shot, Taco Bell created two very successful product launches for each of the flavors, not just one combined launch with the flavors together. They even made light of it in their commercials for the Cool Ranch Loco Taco.

With your campaigns, do you have the nerve to go against popular opinion? Can you stick to the plan you think will get you the most success even with your customer base and/or critics saying you should do something else? Will the Force be with you like it was for Luke Skywalker and Taco Bell?

Author: Gary Balakoff